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Book - "Just Looking Thanks!"

Cost:
£7.99
Description

The straight-forward guide to creating brilliant customer service.Introducing the unique customer service coaching programme "You Are The Difference" Used by a wide range of retailers and orginisations in over 25 countries around the world. The You Are The DIfference Programme is unique. Developed on the shop floor, it provides simple but effective tools to help raise customer service and increase sales.

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Alf's Tweets

"Quote of the month"

Treat every customer as if they pay your wages, because they do!