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Book – “Just Looking Thanks!”
£7.99
The straight-forward guide to creating brilliant customer service.Introducing the unique customer service coaching programme "You Are The Difference" Used by a wide range of retailers and orginisations in over 25 countries around the world. The You Are The DIfference Programme is unique. Developed on the shop floor, it provides simple but effective tools to help raise customer service and increase sales.
Digital Download/DVD – “Just Looking Thanks!”
£13.99 – £19.99
Length: 45 Minutes. The You Are the Difference Coaching DVD provides owners, managers and coaches with a unique tool to help them deliver the YATD programme throughout their business or store. The interactive DVD shows Alf presenting the main principles and techniques from a YATD session along with the exercises that helps tailor the session to the needs of the company.
Option top select a Digital purchase
YATD- Coaching Pack
£49.99
The You Are The Difference Coaching Pack provides a toolbox of materials that has been specially developed to give owners, managers and coaches everything they will need to help them deliver the YATD customer service programme and to keep it alive long term.
The pack contains:
- Book
- DVD
- Posters
- Top Tips
- Quiz
- Certificate
- Coaching Materials
- FAB-5 Till card
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Book – “Just Looking Thanks!”
£7.99
The straight-forward guide to creating brilliant customer service.Introducing the unique customer service coaching programme "You Are The Difference" Used by a wide range of retailers and orginisations in over 25 countries around the world. The You Are The DIfference Programme is unique. Developed on the shop floor, it provides simple but effective tools to help raise customer service and increase sales.
Digital Download/DVD – “Just Looking Thanks!”
£13.99 – £19.99
Length: 45 Minutes. The You Are the Difference Coaching DVD provides owners, managers and coaches with a unique tool to help them deliver the YATD programme throughout their business or store. The interactive DVD shows Alf presenting the main principles and techniques from a YATD session along with the exercises that helps tailor the session to the needs of the company.
Option top select a Digital purchase
YATD- Coaching Pack
£49.99
The You Are The Difference Coaching Pack provides a toolbox of materials that has been specially developed to give owners, managers and coaches everything they will need to help them deliver the YATD customer service programme and to keep it alive long term.
The pack contains:
- Book
- DVD
- Posters
- Top Tips
- Quiz
- Certificate
- Coaching Materials
- FAB-5 Till card
TECHNICAL SPECIFICATIONS
DISPLAY SIZE
Capacitive touch screen / 6.2 inch LCD / 1280x720 resolution
INTERNAL BATTERY
Lithium-ion battery / battery capacity 4310mA
CPU/GPU
NVIDIA customised Tegra processor
NINTENDO DOCK
Dock used for charging and connecting to TV
USB TERMINAL
USB Type-C terminal for charging or connecting to dock
TV CONNECTION
HDMI Out Maximum resolution: 1920x1080, 60 fps
Available now $299.99
ACCESSORIES
NEW
- NEW
- FEATURED
- TOP SELLERS
Book – “Just Looking Thanks!”
£7.99
The straight-forward guide to creating brilliant customer service.Introducing the unique customer service coaching programme "You Are The Difference" Used by a wide range of retailers and orginisations in over 25 countries around the world. The You Are The DIfference Programme is unique. Developed on the shop floor, it provides simple but effective tools to help raise customer service and increase sales.
Digital Download/DVD – “Just Looking Thanks!”
£13.99 – £19.99
Length: 45 Minutes. The You Are the Difference Coaching DVD provides owners, managers and coaches with a unique tool to help them deliver the YATD programme throughout their business or store. The interactive DVD shows Alf presenting the main principles and techniques from a YATD session along with the exercises that helps tailor the session to the needs of the company.
Option top select a Digital purchase
YATD- Coaching Pack
£49.99
The You Are The Difference Coaching Pack provides a toolbox of materials that has been specially developed to give owners, managers and coaches everything they will need to help them deliver the YATD customer service programme and to keep it alive long term.
The pack contains:
- Book
- DVD
- Posters
- Top Tips
- Quiz
- Certificate
- Coaching Materials
- FAB-5 Till card
NEW PRODUCTS
- Book - "Just Looking Thanks!" £7.99
- Digital Download/DVD - "Just Looking Thanks!" £13.99 – £19.99
- YATD- Coaching Pack £49.99
NEW PRODUCTS
- Book - "Just Looking Thanks!" £7.99
- Digital Download/DVD - "Just Looking Thanks!" £13.99 – £19.99
- YATD- Coaching Pack £49.99
NEW PRODUCTS
- Book - "Just Looking Thanks!" £7.99
- Digital Download/DVD - "Just Looking Thanks!" £13.99 – £19.99
- YATD- Coaching Pack £49.99
NEW PRODUCTS
- Book - "Just Looking Thanks!" £7.99
- Digital Download/DVD - "Just Looking Thanks!" £13.99 – £19.99
- YATD- Coaching Pack £49.99
OUR LATEST ARTICLES
01
Feb
“The “How” – Creating The YATD Culture
- Posted by alfdunbar
"People buy People First..."
Wise words and something we live by at You Are The Difference.
Over the 20 plus years of spreading the...
09
Feb
What is Motivation?
- Posted by alfdunbar
What is Motivation?
Motivation has been described as the desire to fulfil a need. Achievement motivation is a persons individual moti...
15
Feb
YATD during Covid-19 Face Masks! Social Distancing!
- Posted by alfdunbar
One of the most common questions we have received since the start of the pandemic is ‘how can we possibly implement YATD (engage with o...
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